Our terms of sale
The placing of an order by our customers for their professional use implies acceptance of our general conditions of sale in the absence of a personal contract signed by an authorised representative of our Company.
Any contract must be sent by fax or given to our deliveryman with the product reference and name. Orders given by phone are accepted but cannot be challenged.
Products not held in stock by us can be supplied by written request (fax, mail, e-mail), but these products cannot be returned. Any return or exchange that we have accepted must be accompanied by the return form supplied to you after agreement is reached.
1 – Delivery
Our deliveries are made according to our available stock. Our production and supply being subject to unforeseen circumstances, any delay in delivery does not oblige us to offer compensation.
The deliveries are planned in advance during the fishing period, any order of less than 150 € on a different day will incur postal charges.
We guarantee the dispatch of all orders passed before 11:00 am. All orders are dealt with from Monday to Wednesday. Any order passed between Thursday and Sunday will be dealt with the following Monday.
As soon as our products leave our breeding area and warehouses, they become the buyer’s property and are therefore under the total responsibility of the buyer, who will need to make appropriate arrangements with the carrier or the deliverer.
Any complaint, in order to be accepted as valid must be sent to us under 48 hours following the reception of the goods. The treatment, the transformation, the non compliance with the conditions of conservation or the modification in any way of delivered goods, negates any claim against us for any reason.
2 – Payment
The date of payment is that shown on the invoice.
Live bait, being perishable, payment must be made at the time of delivery.
All invoices are payable at Villeneuve de Rivière. Our drafts, notices of draft or checks do not constitute dispensation of this condition. Any instance of non payment gives us full rights without any formal warning to both demand immediate payment of all amounts due for whatever reason and suspend all current deliveries or the cancellation of all orders passed for future delivery.
Any complaints, even justified, do not allow the client to withhold payment. All amounts due are payable according to the modalities mentioned on our invoices.
Any delay in payment gives us right without preliminary formal demand to charge interest from the due date at the Bank of France interest level augmented by three points.
Except in the case of written agreement, signed by a qualified representative our Company, the customer accepts that compensation can be made at any time for debts and late payment and become due as soon as they have been informed.
3 – Ownership rights
All delivered live goods remain our property until full payment is made. For accessories, they become the property of the buyer as soon as the delivery is made.
The buyer can however resell these goods within the framework of the normal exploitation of his company. The authorization to resell is automatically removed in case of non- payment by the buyer.
In case of seizure operated by third parties on these goods, the buyer must inform us immediately.
We reserve the right to keep any and all deposits to cover the possible losses in the resale of the goods.
4 – Prices
The prices mentioned in our price list are given only as an indication and can vary according to increases from our suppliers. Invoices will always be calculated on the price on the day of delivery.
5 – Litiges
All disagreements of any nature between the Company and its customers will be judged by Saint Gaudens commercial court, even in cases regarding guarantees, multiple claimants or defendants or the attribution of another jurisdiction on behalf of our customers.
Any clauses in contradiction of the above appearing on the order forms of our customers are considered as invalid.
